Troo Sign-Up Flow
User testing of sign-up flow
Troo is an ethical social media platform
I am one of the UX designers out of two. We have a UX researcher, product manager, project manager, and two developers.
Troo is still in its initial design and development stage. This study describes one version of the sign-up flow that we will be testing.
The wireframes are in grayscale as we have not finalized our color palette yet.
We want to validate our hypotheses on what users want when it comes to privacy settings based on an initial survey of 96 participants.
Where to put in flow for testing?
We are going to demonstrate the onboarding slides at the beginning of the test. We will ask the users if what’s presented makes sense before they start the account creation process.
Email or Code?
Since we are going to have people log in with their email it made the most sense for people to verify their account via their email as well. This way we don't ask them to provide their phone number.
We are going to test whether people prefer verifying from their email platform (one prototype version) or copying and pasting a code from their email platform into the app (the other version).
Part of Troo is making your info as public as the user wants- every piece of information. Out of 96 respondents of the survey, 53% said the more privacy settings the better.
How granular does the user want these settings to be?
We originally had the eye icon to indicate public/private. We decided to use the toggle icon as its function is more universally understood.
What’s in a name?
Some ideas considered for profile association:
Username/Profile Name/Handle Name/Nickname/Screen Name/Display Name
We chose Profile Display Name and Profile Handle.
Profile Display Name :
Profile Handle :
We are going to gather users' thoughts on the following areas:
How many steps should there be to create an account?
30% of respondents say they would prefer as fast of a setup as possible
One prototype is broken up into two pages.
The other prototype has the sign-up process gated with the ability to skip certain sections with a total of seven steps.
This is another aspect we will be testing with the two different prototypes to get feedback on.
We’ve done four prototype interviews so far. Research has shown:
Possible Next Steps
Design distinguished profiles between types
Have users sign-up with email and password, a handle, and then be allowed to use the app? Get a reminder to finish building the profile from there.
This will allow them to decide with more intentionality what information they want to include in their profile after familiarizing themselves with the app.From here, we'll do tests of the other prototype, synthesize data, and draw conclusions on how to iterate to one sign-up design.